The University of Florida Survey Research Center (UFSRC) is one of the largest university-based survey programs in the country
For our mail surveys, we try to follow the best practices in the survey industry. The only work to be subcontracted is the printing and outgoing mailing of the mail component. The following steps are taken to assure that this part of the work is done in a manner that meets the mailing schedule;
Our CATI survey lab has 93 stations, making it among the largest university-based survey units in the country. Our state-of-the-art voice-over-Internet protocol (VOIP) telephone system uses Asterisk open source technology. This allows us to record 100% of the phone calls for quality control purposes.
Our Track Record
At the UFSRC, most of our projects come from client referrals, when investigators recommend us to other researchers in need of high-quality survey research services.