B.E.B.R. – Bureau of Economic and Business Research


The University of Florida Survey Research Center, also known as UFSRC, is one of the largest and most respected survey programs in the United States that are university-based.  The center conducts mail, telephone, and online surveys using the best practices in the industry. With accreditation from the National Center for Quality Assurance and membership in the Association of Academic Survey Research Organizations, the UFSRC has earned and consistently holds a reputation for conducting high-quality research. The center has earned nearly $11 million in revenue over the past decade, which attests to the quality of our work. 

The importance of the research that BEBR’s Survey Research Center provides is in our ability to gather high-quality data that can inform policy decisions, identify trends, and provide insights into human behavior. The center’s reputation, accreditation, and experience ensure that our research and 
rigorous methods produce reliable and valid data. With extensive experience in survey research, the UFSRC team offers comprehensive services, including survey design, data collection, statistical analysis, and reporting.

By utilizing cutting-edge technology and innovative research methodologies, the Survey Center delivers high-quality data and actionable insights that help clients make informed decisions.

The CATI survey lab is among the largest university-based survey units in the country. The state-of-the-art voice-over-Internet protocol (VOIP) telephone system records 100% of the phone calls for quality control purposes. At any point in time, 20 – 30% of the interviewer staff are fluent in both Spanish and English, as are some supervisors. The UFSRC is one of the largest employers of students at the University of Florida, although over half of the interviewing staff is non-student.

The tables provided below offer a quick reference of various studies and highlight the diversity of funding sources and research topics.

FUNDERPROJECT TITLE
UF Institute for Child Health PolicyPatient Experience evaluations, Children’s Health Care programs, Texas
UF ResearchUF Facility Evaluation of Research, Regulatory Component: Customer Service
UF Health Outcomes & Biomedical InformaticsRecruitment: Focus Groups, Texas Medicaid Program
UF Institute for Child Health PolicyEvaluation of Health Care Providers in Texas
UF Institute for Child Health PolicyRecruitment: Focus groups on MDCP Health Care program
UF Health Outcomes & Biomedical InformaticsInterviews of TeleHealth patients
Committee on Presidential DebatesRecruitment: Participants for 2020 Presidential Debate
Dr. A. Ali, FAMUKnowledge of Cancer Patients & Caregivers on Medical Marijuana
UF College of Liberal Arts and SciencesUF Faculty Evaluation of Assistant Deans / Chair Directors.
UF Health Outcomes & Biomedical InformaticsFlorida Medicaid MMA Program Evaluation
UF Health Outcomes & Biomedical InformaticsSurvey of Medical Transportation Programs in Texas
UF Health Outcomes & Biomedical InformaticsSurvey: Non-Emergency Medical Transportation, Texas
UF College of Liberal Arts and SciencesUF Faculty Evaluation of Non-Tenure Track Faculty Titles
UF Health Outcomes & Biomedical InformaticsEvaluation of Medicaid, MediKids, Healthy Kids, CMS Health Care programs in Florida
Brandeis SSRI (Social Science Research Institute)Study of Racial/Ethnic/Religious identites of UF undergrads
UF Health Outcomes & Biomedical InformaticsEvaluation of Medicaid, MediKids, Healthy Kids, CMS Health Care programs in Florida
UF Institute for Child Health PolicyEvaluation of CMS Health Care programs for Children in Florida
UF Health Outcomes & Biomedical InformaticsFlorida Medicaid MMA Program Evaluation
Dr. M Heft (UF College of Dentistry)Impact of Research & Discovery on Dental Practitioners
FL Agency for Health Care AdministrationEvaluation of Long Term Care Providers in Florida
Charlotte Co., FLSurvey: Extension of 1% Infrastructure Sales Tax, Charlotte Co. FL
FL Dept. of HealthSurvey: Floridian’s Tobacco Use (Adults + Children)
UF Institute for Child Health Policy/Health Outcomes & Biomedical InformaticsNCQA/Health Care evaluation surveys
UF Health Outcomes & Biomedical InformaticsFlorida Medicaid MMA Program Evaluation
FL Agency for Health Care AdministrationEvaluation of Florida Healthy Kids program
Florida Dept. of TransportationCustomer Satisfaction Survey: Florida Commercial Drivers
UF Institute for Child Health PolicyEvaluation of Medicaid, MediKids, Healthy Kids, CMS Health Care programs in Florida
FL Agency for Health Care AdministrationEvaluation of HMOs in Florida
Florida Dept. of HealthStatewide Public Health Surveillance Survey, Florida
Florida Dept. of HealthStudy of Women’s & Infant Health, Florida
UF Institute for Child Health PolicyEvaluation of CMS Health Care programs for Children in Florida
UF Institute for Child Health PolicyFlorida KidCare evaluation
FL Agency for Health Care AdministrationEvaluation of HMOs in Florida
Ascent HealthHealthcare Assessment, Amarillo TX region
City of GainesvilleCustomer Satisfaction: City of Gainesville Permit Dept.
Florida Dept. of HealthStatewide Public Health Surveillance Survey, Florida
Florida Dept. of HealthStudy of Women’s & Infant Health, Florida
Florida Dept. of TransportationCustomer Satisfaction Survey: Florida Commercial Drivers
UF Institute for Child Health PolicyEvaluation of CMS Health Care programs for Children in Florida
UF Institute for Child Health PolicyFlorida KidCare evaluation
FL Agency for Health Care AdministrationEvaluation of HMOs in Florida
Florida Dept. of HealthStatewide Public Health Surveillance Survey, Florida
Florida Dept. of HealthSurvey of Adult Tobacco Use, Florida
Florida Dept. of HealthStudy of Women’s & Infant Health, Florida
UF Institute for Child Health PolicyEvaluation: Satisfaction of Parents whose Health Care Plans were changed in FL
UF Institute for Child Health PolicyEvaluation of CMS Health Care programs for Children in Florida
UF Institute for Child Health PolicyFlorida KidCare evaluation
National Science FoundationCollaborative Research: RIPS Type 2: Vulnerability Assessment and Resilient Design of Interdependent Infrastructures
The National Institute of Environmental Health SciencesHealth Impact of Deepwater Horizon Spill in Eastern Gulf Coast Communities

Mail Surveys

For our mail surveys, we try to follow the best practices in the survey industry. The only work to be subcontracted is the printing and outgoing mailing of the mail component. The following steps are taken to assure that this part of the work is done in a manner that meets the mailing schedule;

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Telephone Surveys

Our CATI survey lab has 93 stations, making it among the largest university-based survey units in the country. Our state-of-the-art voice-over-Internet protocol (VOIP) telephone system uses Asterisk open source technology. This allows us to record 100% of the phone calls for quality control purposes.

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Web Surveys

UFSRC offers two different platforms for conducting web surveys. Through the University of Florida, we have access to the cloud-based Qualtrics web survey system, which offers some sophisticated graphical displays for questionnaire design and detailed reporting.

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CONTACT UFSRC

The University of Florida Survey Research Center (UFSRC) is one of the largest university-based survey programs in the country.

    OUR TRACK RECORD

    At the UFSRC, most of our projects come from client referrals, when investigators recommend us to other researchers in need of high-quality survey research services.

    “The UFSRC was critical to the successful completion of our project. We were able to achieve a remarkably high completion rate in a vulnerable population because of the knowledge, skill, professionalism and commitment of the UFSRC staff. These qualities contributed to the credibility of our research findings and allowed us to reach target accrual on schedule.”
    “…Furthermore, the timeliness, completion rates, and response rates for these survey projects have consistently met expectations. The UFSRC conducted these surveys to specifications in both English and Spanish. Quality control protocols were consistently followed, including the monitoring of live and recorded calls, and prompt implementation of recommended changes in response to our feedback.”
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